Privacy Policy

General Wax & Candle Company respects your privacy. All personal information you give us is kept confidential and used only with your consent. We won't sell or disclose any information that identifies you to an unrelated third party without your approval.

Use of Information

Any of the information we collect from you may be used in one of the following ways:

to personalize your experience - your information helps us to better respond to your individual needs.

to improve our website - we constantly strive to improve our website offerings based on the information and feedback we receive from you.

to improve customer service - your information helps us to more effectively respond to your customer service requests and support needs.

to process transactions - Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

to send periodic emails - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

administration - to administer a contest, promotion, survey or other site feature.

Security

At General Wax & Candle Company, we use the latest encryption technologies, rigorous password protections, and limits on the number of people who have access to your information, all to guard against unauthorized access to your data.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Other Sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide when visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Consent

By using our website, you consent to our Terms of Use policy. To review that policy, click here.

Unsubscribing

If you would like to unsubscribe from all General Wax & Candle Company mailings send an e-mail to unsubscribe@generalwax.com. It does not need to contain any subject or body information.

Changes

General Wax & Candle Company may modify this privacy policy at any time, and such modifications shall be effective as soon as the modified policy is posted. This policy was last modified on January 23, 2012.

Limits on Our Abilities

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Questions you may have should be directed to privacy@GeneralWax.com or contact us during business hours at (800) 929-7867.